Bill your care procedures, your additional subscription-based programs, and your teleconsultations from a single interface, with a Stripe payment engine recognized as a global standard for security and compliance. Connect Andrew® to your accounting software in one click, prepay teleconsultations to eliminate no-shows, and manage all your billing from a single dashboard. For physiotherapists, osteopaths, podiatrists, chiropractors, midwives, sports medicine physicians, psychologists, fitness trainers, and adapted physical activity coaches.
A Stripe engine, the global standard for healthcare payments
Your payments are processed through Stripe, the infrastructure used by Doctolib, Qare, Livi, Alan, and millions of providers worldwide. PCI-DSS Level 1 encryption, real-time fraud detection, native PSD2 compliance, and 3D Secure. Your patients can pay by card, Apple Pay, Google Pay, or SEPA direct debit, and you are credited to your business account seamlessly.
Native connection to your accounting software
Andrew® (via Stripe) connects in one click to the accounting software preferred by independent practitioners: Pennylane, Indy, Tiime, Dougs, QuickBooks, Sage. Every revenue item is automatically categorized, every invoice synchronized, and every payment reconciled. You save several hours of data entry each month and give your accountant real-time visibility into your activity.
Care procedures and additional programs, same interface
Bill your in-office consultations on a fee-for-service basis (contracted or non-covered) and, in the same interface, collect monthly payment for your additional programs sold by subscription on Andrew® Coach: return-to-sport rehabilitation, reconditioning, physical conditioning, postpartum follow-up, and adapted physical activity support. Your one-time and recurring revenue coexist neatly, with separate labels and categories for your accountant.
Prepayment for teleconsultations, no more no-shows
Enable mandatory prepayment for your telehealth consultations: at the time of booking, the patient pays for the consultation by credit card via Stripe; otherwise, the time slot is not confirmed. Result: no-show rates drop dramatically, time slots are no longer held up for nothing, and you secure guaranteed revenue even if the patient does not log in. You set your own cancellation policy (full refund if canceled 24 hours in advance, etc.).
Automated and compliant billing
Every payment automatically triggers the generation of a numbered, dated invoice that complies with the mandatory legal notices (name, SIRET number, sequential invoice number, VAT or exemption statement, description of the service). It is emailed to the patient, archived in your Andrew® space (on Stripe), and pushed to your accounting software. You are ready for URSSAF, for upcoming electronic invoicing, and for any audit without having to spend a sleepless night digging out receipts.
A financial dashboard to manage your business
See your monthly revenue in real time, your MRR for subscription plans, your unpaid rate, your teleconsultation no-show rate, and the breakdown of your revenue by type of service. No more rough estimates at the end of the month: you can manage your practice with real indicators and make the right decisions about your pricing, appointment slots, and subscription offers.
Collect payments, invoice, sync with your accounting software, follow up on unpaid bills, secure teleconsultation slots: none of these tasks should take time away from your patients.
Andrew® connects all your financial back office to Stripe and your accounting software, so the administrative side runs on its own while you focus on your practice.
Less admin, less data entry, fewer unpaid invoices, better visibility into your revenue.
Frequently Asked Questions about Andrew® Billing and Stripe Integration
Why does Andrew® use Stripe as the payment processor?
Stripe is the global standard for online payments, used by millions of businesses including Doctolib, Qare, Livi, Alan, Deezer, Spotify, and Amazon. On the criteria that matter for a healthcare provider, it is now one of the most robust infrastructures on the market: PCI-DSS Level 1 certification (the highest level of banking security), AI-based real-time fraud detection, native PSD2 and 3D Secure compliance, support for card payments, Apple Pay, Google Pay, and SEPA direct debits.
Stripe is an American company regulated and licensed at the European level, with servers in Europe for European users’ data. Using Stripe means giving your patients a smooth and secure payment experience, and avoiding any compliance burden on your side; the payment engine is managed, maintained, and certified by Stripe, not by you.
Which accounting software can Andrew® connect to?
How does prepayment for teleconsultations work to avoid no-shows?
Can I bill both my care procedures and my additional programs from Andrew®?
Are invoices generated by Andrew® compliant for my accounting and for the tax authorities?
Hard to make a choice ?
Talk to your favorite AI assistant or book a demo with one of our therapists to learn more about Andrew® and discover how it can help your practice!
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Teleconsultation, encrypted messaging, and billing
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